June Announcements [Attention: Group Benefit Plan Members]

Date Posted: Apr 17, 2020


Reminder - we have moved!  Please change your records to reflect our new address:

CPA Insurance Plans West
102, 15511 - 123 Ave NW
Edmonton, AB   T5V 0C3
P: 1.800.661.6430 or 780.702.1353

Due to the COVID-19 situation, CPAIPW has revisited some internal processes. We have relaxed our policies regarding monthly premium payments.  We are now pleased to offer all the following options:

  • Pre-Authorized Monthly Debit.  Please visit www.cpaipw.ca to complete an online form (found under FORMS).
  • Online Banking.  Choose CPA Insurance Plans West as payee and refer to your firm number.
  • Monthly Credit Card Payment:
    • Use our online portal at www.cpaipw.ca and choose "Pay Invoice" from the home page;
    • Set up your credit card for automatic withdrawals - go to "Pay Invoice" and after entering your card information, click "Store Card on File".

Our new deadline for changes to employees, salaries, etc is the 25th of each month. Changes received after this date will not be processed until the following month.

We are moving to electronic delivery of ALL monthly invoices.  Please provide us with the name of your current plan administrator and their email address.

We can store multiple administrator names in our system.

We Have Moved!

Date Posted: Apr 17, 2020

We have relocated to 102, 15511 - 123 Avenue in Edmonton to serve you better.

A Message From Our Partner: The Personal Insurance Company

Date Posted: Apr 9, 2020

The current situation resulting from the spread of COVID-19 affects us all and we want you to know that The Personal is here for you. We understand that you may be struggling at this time. That's why we want to make things a little easier for you with our relief measures.

  • Helping clients who are driving less during the pandemic
  • Helping people make deliveries
  • Protecting clients who are working from home

To learn more, please visit: https://www.thepersonal.com/covid-19-en

COVID-19 Response

Date Posted: Mar 16, 2020

COVID-19 Response

CPAIPW continues to monitor the COVID-19 pandemic and its impact in the western provinces, across Canada and around the world. To date, there has been no disruption to CPAIPW's operations and the entire organization is prepared to act on our business continuity processes, if necessary, to ensure we are able to continue to effectively serve the needs of our Plan Members.

Health & Safety of the CPAIPW Team

We are committed to ensuring a safe and healthy workplace environment in our office. As such, we are closely following guidance from the respective local health authorities and governments that could impact our operations.

An organization-wide non-essential travel ban remains in place. Team members are being provided with regular updates and have been given procedures for identifying and reporting potential risks.

CPAIPW is well-positioned to allow employees to work from home as necessary while maintaining our operations and commitments to our Plan Members, Partners and Stakeholders.

Keeping our Clients Up to Date

As this is a rapidly evolving situation, CPAIPW is committed to being prepared and agile in our efforts to help change the course of the pandemic. We will continue to provide timely updates as circumstances dictate.

Covid-19 Newsline PDF Download