Employee Family Assistance Plan


For staff with long term disability insurance, The Employee & Family Assistance Plan (EFAP) is a voluntary, confidential, short-term counseling, advisory and information service for you and your eligible family members.

The EFAP provides professional assistance for a wide range of personal issues, including marital relationships, stress, depression, family matters, misuse of alcohol and drugs, bereavement, childcare/elder care concerns, financial and legal concerns.

This confidential service is provided at no cost to you or your family. CPAIPW pays for the services provided by Morneau Shepell. If long term or specialized counseling is required, your counselor will assist you with a referral to a community resource. You will then be responsible for any fees that your extended health care or provincial health insurance does not cover.

If you need additional information, or wish to arrange an appointment, call Morneau Shepell at: 1.844.880.9142 and identify yourself as a CPAIPW plan participant insured with the Chartered Professional Accountants Insurance Plans West (CPAIPW).